At Town Hut Living, we value your privacy and are committed to protecting your personal information while providing a simple, secure, and reliable property experience.
Town Hut Living respects the privacy of its users and is committed to protecting the personal information shared with us. This Privacy Policy explains what information we may collect through our website, how we use and protect it, and the choices available to our users.
By using the Town Hut Living website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website and services, we may collect the following information:
- Name
- Mobile number
- Email address
- Property details, including property type, price, description and related information
- Location and property preferences
- Account and login information
- Enquiry and contact form information
- Property images, documents or other information voluntarily submitted by users
- Website usage information, such as IP address, browser type, device information, cookies and general interaction with our website
We only collect information that is reasonably necessary for providing and improving our website and services.
2. How We Use Your Information
The information collected may be used for the following purposes:
- To process property enquiries and requests
- To connect buyers, sellers, tenants and property owners
- To create, publish and manage property listings
- To provide customer support and respond to enquiries
- To improve website functionality, performance and user experience
- To send relevant service-related updates and communications
- To provide information about properties, services or opportunities that may be relevant to users
- To prevent fraud, spam, misuse and unauthorized activities
- To comply with applicable legal and regulatory requirements
3. Property Listing Information
Town Hut Living allows users and property owners to submit information for property listings.
Property information submitted by users may include:
- Property description
- Property price
- Property type
- Location
- Property photographs/images
- Contact information
- Other information relevant to the property listing
By submitting property information, images or contact details, the user understands that such information may be displayed publicly as part of a property listing.
Users are responsible for ensuring that the information they submit is accurate, current and legally permitted to be shared or published.
Users should not submit information, photographs or other content that they do not have the right or permission to use.
Town Hut Living reserves the right to review, modify, reject or remove property listings or content that may be inaccurate, misleading, inappropriate or in violation of applicable laws or our website policies.
4. Cookies & Tracking Technologies
Town Hut Living may use cookies and similar tracking technologies to improve website functionality and user experience.
Cookies may help us:
- Remember user preferences
- Improve website functionality
- Understand how visitors use our website
- Analyze website traffic and performance
- Improve our services and content
We may also use analytics tools to understand website traffic and general user behaviour.
Users can manage or disable cookies through their browser settings. However, disabling certain cookies may affect some website features or functionality.
5. Third-Party Services
Town Hut Living may use third-party services to support website functionality, analytics, communication, security or other services.
Depending on the features available on our website, these services may include:
- Google Analytics
- Google Maps
- Google reCAPTCHA
- Payment gateways
- Social media integrations or embeds
- Advertising and marketing technologies
- Other third-party tools required for website operations
These third-party services may collect or process information according to their own privacy policies and terms. Users are encouraged to review the privacy policies of such third-party services where applicable.
6. Information Sharing
Town Hut Living does not sell or rent users’ personal information for unrelated purposes.
Information may be shared in limited circumstances, including:
- With service providers or technology partners when necessary to operate or improve our website and services
- When required to process a property enquiry or facilitate communication between relevant users
- When required by law, legal proceedings or government authorities
- When necessary to investigate fraud, spam, security issues or unauthorized activities
- When necessary to protect the rights, property or safety of Town Hut Living, our users or others
Any information shared will be handled for the relevant and legitimate purpose for which it is required.
7. Data Security
Town Hut Living takes reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure or loss.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
Therefore, while we take reasonable steps to protect user information, Town Hut Living cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
Town Hut Living may retain personal information for as long as it is reasonably necessary to:
- Provide our services
- Maintain user accounts and property listings
- Respond to enquiries
- Meet business and operational requirements
- Comply with legal or regulatory obligations
- Resolve disputes
- Prevent fraud or misuse
Information may be retained for longer periods where required for legal, accounting, regulatory or dispute-resolution purposes.
9. Your Rights
Depending on applicable laws and circumstances, users may have the right to:
- Request access to their personal information
- Request correction or updating of inaccurate information
- Request deletion of certain personal information
- Withdraw consent where applicable
- Unsubscribe from certain marketing or promotional communications
- Raise questions or concerns regarding the use of their personal information
To make a privacy-related request, users can contact Town Hut Living through the Contact Us page or the contact details provided on our website.
10. Children’s Privacy
Town Hut Living does not intentionally collect personal information from children.
Our website and services are primarily intended for users who are legally capable of using such services. Underage users should use the website only under the supervision and guidance of a parent or legal guardian.
If we become aware that personal information has been collected from a child without appropriate consent, we may take reasonable steps to remove such information.
11. External Links
The Town Hut Living website may contain links to third-party websites, platforms or services.
These external websites operate independently and may have their own privacy policies and terms of use.
Town Hut Living is not responsible for the privacy practices, content, security or policies of third-party websites.
Users are advised to review the privacy policies of external websites before providing them with personal information.
12. Changes to This Privacy Policy
Town Hut Living may update or modify this Privacy Policy from time to time to reflect changes in our services, website features, legal requirements or business practices.
When changes are made, the updated version will be published on this page along with the revised Last Updated date.
Users are encouraged to review this page periodically to stay informed about how their information is handled.
13. Contact Us
If you have any questions, concerns, requests or complaints regarding this Privacy Policy or the handling of your personal information, please contact Town Hut Living through our Contact Us page or the contact details provided on our website.
Town Hut Living
Website: Home Page
Contact: Contact Page
